Project Overview

Kufar, Belarus' premier classified platform, recognized the critical role of efficient communication in online classifieds. 70% of out users send messages to each other on daily basis. To improve user experience, Kufar undertook an upgrade of its messaging center.
Efficient communication is paramount in online classifieds as it directly impacts user experience and engagement.

Platforms

Android App
iOS app
Responsive WEB

Work done

Prototyping
Usability Testing & User Interviews
UI/UX Design

Tools

Figma
ProtoPie
Adobe After Effects

Prototyping

3 weeks

Time

ProtoPie

Tool

Respondents

Prototypes

Chat Navigation

Chata were designed with accordance with the messaging apps trend, but there still was a risk that some elements might be confusing. Prototype testing proved that users understand all the messages statuses, can navigate through chats and don't have any difficulties in finding chat for specific ad

System Messages

Original hypothesis and risk was that users would perceive “system messages” as messages from real user and
will be disturbed by “system messages” from Kufar. Luckily it wasn't proved

Conversations List

The redesigned interface allows users to view a list of conversations with the option to delete individual conversations, providing a clutter-free inbox.
The conversation list screen also includes ad previews and user information to provide context for each conversation.

Attachmets

The redesigned interface provides a user-friendly experience, allowing users to upload and preview attachments with ease.The preview photo feature provides users with a visual representation of the attachment, enhancing the communication experience.
The caption feature enables users to add descriptions or comments to the attachments, providing additional context to the conversation.

Kufar Messaging

Prototyping

Chat Navigation

System Messages

Smart Suggestions

Shops

Electronic Flight Bag

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